New Catalog Items!
How will you Ship my Order?
Classic Saxophone Online
utilizes several methods of shipping. We use the reliable U.S.
Postal Service for ground and international air shipments. We use
UPS for ground and expedited shipping to the USA. You can select
your prefered method of shipping at checkout.
Free Shipping Offer for orders
Classic Saxophone Online will pay
for ground shipping to the lower 48 contiguous United States for orders
over $100.00! For orders outside of the lower 48 states, we
will credit you the ground shipping amount based upon the weight of
your order. You will be charged for the difference between the
actual shipping cost and the credited amount.
All of our international orders are
shipped via U.S. Postal Service Air Mail. For orders over
$100.00, Classic Saxophone Online will give you a credit for the cost
of ground shipping within the continental USA. We will charge you
the difference between the actual air mail shipping cost and the
What is your Mouthpiece Trial
- Order and pay for the mouthpieces
you want to try.
- You will have 3 days to test the
mouthpieces using the enclosed mouthpiece patch and a soft, non-marring
ligature (example, a Rovner ligature).
- Keep the mouthpieces you want and
return the mouthpieces that you do not want.
Classic Saxophone Online via e-mail or telephone before returning any
- We will refund to you the
purchase price of the mouthpiece, less shipping charges.
- The customer is responsible for
return shipping fees.
- Returned mouthpieces must be in
perfect condition, free from any ligature or teeth marks.
- A 20% restocking fee will be
charged for damaged mouthpieces.
How do you handle Returns and Refunds?
Here at Classic Saxophone Online we really try to get your order correct the first time! However, we do occassionally make an error. If you do receive an incorrect shipment, send an email to firstname.lastname@example.org before making any returns. We will assign you an RMA (return authorization) and tell you what to do next.
- Mouthpieces carry a three-day trial period. Please see our Mouthpiece Trial Policy above.
- Opened Boxes of Reeds are not returnable.
- Sheet music can be returned if there are printing problems or missing parts.
- We will issue refunds back to the credit card that was used for the purchase.
Why is the price for an item on my invoice different than the price on the website?
Publishers and manufacturers change prices annually and, somtimes, throughout the year. We may not be aware of the price changes until we receive a new shipment of a product. Therefore, we have to pass our higher costs to the consumer. We attempt to keep the website updated with the most current pricing but we have to adhere to the policy that "prices are subject to change without notice" since that's how we are treated by suppliers.